Service Models

Managed services built around the way you work.

Apejo Remote, Apejo Essentials, and Apejo Secure provide three levels of managed technology support without forcing every organization into the same package.

Managed Service Models

Three ways to support the business. One consistent approach.

Apejo's managed service models are designed to meet organizations at different stages of operational maturity and security need.

We do not publish fixed public prices because no two environments are identical. Final pricing is based on users, devices, scope, risk profile, technology environment, onsite requirements, and the services needed to support the business effectively.

Apejo Remote

Managed IT. Delivered remotely.

A remote-first managed IT foundation for organizations that need dependable support, endpoint management, Microsoft 365 administration, and ongoing technology oversight without a heavy onsite model.

Apejo Remote is designed for businesses that need a strong operational baseline and reliable remote support while keeping the service model efficient and practical.

Typical capabilities may include

Remote help desk and user support
Endpoint monitoring and management
Patch management and routine maintenance
Microsoft 365 administration
User onboarding and offboarding
Baseline Cyber-Defense protections
Technology documentation and asset visibility
Practical technology guidance

Best fit: organizations that want dependable remote IT management and support with a strong operational foundation.

Apejo Essentials

Comprehensive managed IT.

A broader managed technology model that builds on the Remote foundation with stronger protection, backup, vendor coordination, planning, and defined onsite support.

Apejo Essentials is designed for organizations that want a more complete technology partnership—combining reliable operations with a stronger security and resilience posture.

Includes the Remote foundation, plus capabilities such as

Enhanced security monitoring
Backup and recovery services
Enhanced email protection
Broader Microsoft 365 administration
Communication & Collaboration services
Vendor coordination and escalation support
Quarterly technology reviews
Defined onsite support where appropriate
Lifecycle and replacement planning

Best fit: organizations that want Apejo to take a more complete role in managing, protecting, and planning their technology environment.

Apejo Secure

Advanced Cyber-Defense. Business resilience.

Our most comprehensive managed service model, designed for organizations that need stronger identity protection, threat defense, governance support, incident readiness, and resilience.

Apejo Secure combines managed IT with advanced Cyber-Defense and practical risk-management capabilities to help organizations strengthen protection while improving preparedness for disruption.

Includes the Essentials foundation, plus capabilities such as

Advanced identity protection
Business email compromise and email defense
Security awareness and human-risk reduction
Vulnerability management
Incident-response planning
Recovery and resilience planning
Technology and cyber-risk assessments
Baseline governance, risk, and compliance support

Best fit: organizations with higher security, governance, compliance, or business-continuity requirements.

How Pricing Works

Tailored to the environment—not forced into a generic rate card.

We first assess the technology environment and support requirements, then recommend the service model and scope that best fit the organization.

Pricing may vary based on the number of users and devices, Microsoft 365 environment, security needs, backup requirements, locations, onsite support, compliance expectations, technology complexity, and other operational factors.

After the assessment or consultation, Apejo provides a proposal that clearly defines scope, responsibilities, service model, and investment.

Not Sure Which Model Fits?

Start with your environment and business needs.

We will help you determine whether Apejo Remote, Essentials, or Secure is the right starting point—or whether an advisory engagement makes more sense first.

Request a Consultation →